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- Self-confidence in today's world
- Constructive steps to self-change
- The 3 steps to self-confidence: self-esteem, self-efficacy, wellbeing
- Keys to self-esteem
- Developing self-efficacy
- Identifying your abilities, qualities, talents
- Taking pride in your qualities
- Changing your perspective
- Changing your thinking from negative to positive
- Action: Self-Esteem & Self-Efficacy
- How to develop self-confidence
- Mindfulness
- Creating wellbeing
- Action: Self-Confidence & Wellbeing
- Self-Confidence & Assertiveness
- What assertiveness is not about
- People will respect you for being assertive
- Dealing with difficult people
- Types of difficult people
- Effective ways of dealing with difficult people
- How to say No
- When you have to say Yes
- Useful assertive phrases & responses
- Action: Assertiveness & Self-Confidence